Question 1

Accepted Answer

We offer 59-minute delivery in NCR (Delhi, Noida, Gurgaon, Ghaziabad, Faridabad) and 2-day delivery across India. Orders placed during business hours (9 AM - 9 PM) in NCR are delivered within 59 minutes.

Question 2

Is this product genuine?

Accepted Answer

Yes, all products on Your NoteBook are 100% genuine and sourced directly from authorized distributors. We guarantee authenticity and quality for every item.

Question 3

What is the return policy?

Accepted Answer

We offer a hassle-free 7-day return policy. If you receive a damaged or defective product, you can return it within 7 days of delivery for a full refund or replacement. Please refer to our Return Policy page for complete details.

Question 4

Is free delivery available?

Accepted Answer

Yes! We offer free delivery on all orders above ₹299. For orders below ₹299, a nominal shipping charge of ₹40 applies.

Question 5

Can I track my order?

Accepted Answer

Absolutely! Once your order is dispatched, you will receive a tracking ID via SMS and email. You can track your order in real-time through your account dashboard.

Question 6

What payment methods are accepted?

Accepted Answer

We accept all major payment methods including Credit/Debit Cards, Net Banking, UPI, Digital Wallets, and Cash on Delivery (COD) for select locations.

Apsara Lit Gel Pens | Pack of 10 | Trendy Colors | Smooth & Waterproof Gel Ink | Smudge-Resistant for Effortless Writing | Ideal for School, College & Office Use | Blue Ink

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